On the afternoon of July 23, 2021, the Customer Observer · 2021 (5th) East China Summit, jointly organized by Caibo (China) and Customer Observer, successfully concluded! Mairdi gained substantial rewards from this participation and is grateful for the opportunity to meet and gather in Shanghai.
Mairdi was invited to this prestigious event, where the summit theme "Digital Transformation for Comprehensive Service Quality Enhancement" guided discussions focusing on market demands and innovative service exchanges. During the summit, Mairdi demonstrated and shared its AI-powered active noise cancellation technology solution.
The East China Summit adopted a hybrid "online + offline" format, attracting over 600 service management representatives from various fields on-site. Simultaneously, the summit was live-streamed via WeChat Video Channels, reaching over 50,000 viewers across platforms. This synchronized online-offline integration created immersive real-time interaction, minimizing regrets for those unable to attend in person – allowing all participants to experience the dynamic "sharing and exchange in progress" as if they were there.
During the event, Mr. Yao Zhiming, Secretary-General of the Shanghai Call Center Association, and Mr. Yang Jintang, Chief Operating Officer of Caibo (China), delivered opening speeches respectively. Senior industry representatives including the former COO of Ctrip Group, Founder & CEO of Harker Information Technology, Solutions Director of Alibaba CCO, and Deputy General Manager of Mairdi Technology focused on topics such as industry development, intelligent breakthroughs, and AI applications. They shared cutting-edge strategic insights and best practices from multiple perspectives, inspiring industry peers to explore new development approaches and jointly embrace challenges and opportunities.
On the afternoon of the 23rd, Mr. Tian Yixin, Deputy General Manager of Xiamen Mairdi Electronic Technology Co., Ltd., delivered a keynote speech titled "Value Creation of AI Active Noise-Canceling Communication Headset Solutions."* Through video demonstrations, he enabled both on-site and online participants to visually experience the comparative effects of active noise cancellation technology application. This approach effectively addressed the challenge of background environmental noise interference, showcasing how professional technical solutions make "high-definition, high-efficiency" voice communication within reach.
At the summit venue, Mairdi's Booth No. 10 attracted significant attention from numerous partners who stopped to explore our offerings. During on-site testing and hands-on experience with Mairdi's AI-powered active noise cancellation headphones, every participant was astounded by the professional noise reduction effectiveness that eliminates background noise. Many expressed amazement, noting that without personal experience, they could hardly imagine the existence of a noise cancellation technology product solution capable of "eliminating up to 96% of background sounds."
